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Security & Fraud Protection

Your safety is our top priority. We apply industry-leading security standards to protect your journey.

Last updated: 2025

At FlyAtlasPlus, the security of our users, partners, and systems is a top priority. We apply industry-leading security standards to protect personal data, financial information, and booking details. Our goal is to create a safe, transparent, and trustworthy travel platform powered by modern AI and advanced protection technologies.

1Our Security Commitment

  • Protecting user data with encryption
  • Monitoring for fraudulent activity
  • Securing payments (PCI-DSS)
  • Ensuring booking safety
  • Preventing unauthorized access

Our systems follow the latest standards:

ISO 27001GDPRSCAPCI-DSSOWASP

2Data Protection & Encryption

End-to-End Encryption

TLS 1.3 with strong cipher suites protects all communication.

Encrypted Databases

AES-256 encryption, salted hashes, and role-based access.

Separate Environments

Strict separation of production, dev, and testing systems.

3Account Security

  • Multi-factor authentication (2FA)
  • Session monitoring & timeouts
  • Login anomaly detection
  • Biometric login (FaceID/TouchID)
  • Strong password enforcement
  • Blocking suspicious IP ranges

4Payment Security

We do not store full credit card numbers.

All payments are processed through certified providers using:

  • • PCI-DSS Level 1 protection
  • • Tokenized payment methods
  • • Secure 3D authentication (SCA)
  • • Fraud detection algorithms

5Fraud Prevention & Monitoring

We Detect

  • Suspicious bookings
  • Fake accounts or bots
  • Identity misuse
  • Payment fraud
  • Abnormal behavior

Our Systems

  • Behavioral analysis
  • ML fraud scoring
  • Device fingerprinting
  • IP reputation checks
  • Velocity checks

6Verification of Partners & Providers

Before providers appear on FlyAtlasPlus, we perform:

Identity verificationLegal documentation checksContract validationFraud-risk evaluationOngoing compliance reviews

7Protection Against AI Misuse

Because FlyAtlasPlus includes an AI Travel Assistant, we apply:

  • Filtering for harmful instructions
  • Monitoring for fraudulent attempts
  • Safe input handling (no personal data in prompts)
  • Guardrails aligning with EU AI Act

8User Safety Guidelines

Do

  • Use only official FlyAtlasPlus sites/apps
  • Enable two-factor authentication
  • Verify emails from *@flyatlasplus.com

Be Careful Of

  • Fake vouchers & Phishing emails
  • Social-media scams
  • Fake customer support numbers

9How We Handle Security Incidents

1. Identify
2. Contain
3. Investigate
4. Resolve
5. Notify

We follow GDPR requirements for breach notifications.

Reporting Security Issues

Found a vulnerability? Contact our dedicated team.

Response time: 24–72 hours

Fraud & Scam Reporting

Report fake listings, payment issues, or identity misuse.

12Continuous Improvement

Regular penetration tests
External audits
Vulnerability scanning
Staff training
Fraud model updates

Legal Notice

FlyAtlasPlus is not liable for issues caused by third-party providers, service disruptions outside our control, or customer negligence.

We operate under strict compliance frameworks to protect both users and the company.