Privacy Policy | FlyAtlasPlus

FlyAtlasPlus (“we”, “our”, “us”) is committed to protecting your personal data and ensuring full transparency about how it is collected, processed, and stored. This Privacy Policy explains how we handle your information in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and other applicable laws in the European Union.

By using the FlyAtlasPlus website or mobile applications, you consent to the practices described in this Policy.

1Data Controller

The data controller responsible for your personal data is:

FlyAtlasPlus

Email: support@flyatlasplus.com

Country: Germany

(Official registered address will be added upon completion of company registration.)

2What Personal Data We Collect

a) Data you submit directly

First and last name
Email address
Phone number (optional)
Date of birth (if required)
Payment information (processed securely)
Passport details (if required)
Profile information

b) Data collected automatically

IP address
Device type & Browser info
Location data (if enabled)
Cookies and tracking identifiers
Interaction logs

c) Data from third-party providers

Booking confirmations
Availability data
Pricing data
Customer support details

d) AI interaction data

Chat inputs & Search context
Travel preferences
AI-generated suggestions

Your data is not used to train external AI systems.

3Purpose of Data Processing

To provide our services

Search and compare travel services • Process bookings • Display relevant results • Save profile & preferences

To offer AI-powered travel assistance

Generate personalized recommendations • Create flight/hotel packages • Analyze user needs

To improve the platform

Fix technical issues • Optimize search results • Enhance user experience • Security & fraud prevention

For legal obligations

Tax requirements • Accounting records • Anti-fraud regulations • Provider requirements

With your consent

Marketing emails • Newsletters • Customized offers

You can withdraw consent at any time.

4Legal Basis for Processing (GDPR Article 6)

ContractTo process bookings and provide travel services
ConsentFor marketing communications or location data
Legitimate interestPlatform optimization, fraud reduction
Legal obligationAccounting, compliance, regulatory reporting

5Cookies & Tracking

FlyAtlasPlus uses cookies for:

AuthenticationAnalyticsPersonalizationAdvertising (with consent)

You may accept or decline cookies at any time using our Cookie Banner.

6Sharing Your Data

We may share your data only when necessary:

With travel service providers

Airlines, Hotels, Car rental companies, Event platforms, Visa and insurance partners.

These partners require your details to confirm your booking.

With secure payment processors

Stripe, PayPal, Other certified financial systems.

Payment data is fully encrypted and never stored by FlyAtlasPlus.

With IT infrastructure partners

Secure cloud hosting (e.g., Hetzner, AWS, Google Cloud), AI systems (FlyAtlasPlus internal AI only).

With authorities

Only when legally required (fraud, compliance, law enforcement).

7International Data Transfers

If data is transferred outside the EU/EEA, FlyAtlasPlus ensures:

Standard Contractual Clauses (SCC)
Adequate protection under GDPR
Secure encrypted connections

We only work with trusted, compliant providers.

8Data Retention

Data Type	Retention Period
Booking data	10 years (EU accounting laws)
Account information	Until the user deletes the account
AI conversation data	Short-term storage, anonymized afterward
Cookie data	According to user consent (6–12 months max)

You can request deletion at any time.

9Security Measures

SSL/TLS encryption

Secure server infrastructure

AI safety layers

Regular security audits

Role-based access control

Two-factor authentication

Encrypted data storage

10Your Rights (GDPR)

You have the right to:

Access your dataCorrect inaccuraciesRequest deletionRestrict processingData portabilityWithdraw consentObject to processingFile complaints

To exercise rights, contact:

privacy@flyatlasplus.com

11Children’s Privacy

FlyAtlasPlus does not knowingly collect data from children under 16. If discovered, the data will be deleted immediately.

12Changes to This Policy

We may update this policy when needed. All changes will be published on this page with a new “Last updated” date.

13Contact Information

For all privacy matters:

FlyAtlasPlus – Data Protection Team

privacy@flyatlasplus.com